Position: Advice Session Supervisor

Location: Biggleswade Office: Century House, Market Square, Biggleswade, SG18 8UU, and flexible to travel between other Citizens Advice Mid Bedfordshire locations (Ampthill and outreach). Occasional hybrid working is also possible by prior arrangement.

Closing date: 07 May 2024

Role details

Job title:
Advice Session Supervisor

Location:
Biggleswade Office: Century House, Market Square, Biggleswade, SG18 8UU, and flexible to travel between other Citizens Advice Mid Bedfordshire locations (Ampthill and outreach). Occasional hybrid working is also possible by prior arrangement.

Salary:
£24,000. Pro rata (pay award pending)

Hours per week:
20-30 hours per week to be negotiated.

Type of contract:
Permanent

Closing date for applications:
07/05/2024

Citizens Advice Mid Bedfordshire is looking to recruit an Advice Session Supervisor. You will join our team to support and supervise the delivery of our advice service in our Biggleswade Office. This includes our daily advice sessions delivered via face to face, telephone, and email. You may already be a Supervisor but we will also consider applications from candidates with advice experience who have a demonstrable ability to complete our training route and gain the knowledge to become a Supervisor.

We are looking to cover sessions Monday to Thursday, 6 hours each day. We are currently hybrid working with the office open on a Monday, Tuesday, and Thursday, but are moving towards having the office open Monday to Thursday. We will consider applicants for a minimum commitment of 12 hours to cover 2 of the days.

You will be a team player, with a passion for making a difference to the lives of local people, and the ability to contribute to and support the delivery of high-quality advice to those who need it.

We offer a 6% Employer pension contribution and 33 days holiday (including statutory bank holidays) pro rata each year.

If you want to chat about the role further, or to request an application pack, contact Fran by emailing chiefofficer@midbeds.cabnet.org.uk

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.