First set up in 1970, Citizens Advice Mid Bedfordshire has been giving quality advice and information to local people for 45 years.
At any one time we may have between 20-30 voluntary advisers and up to 4 trainees. Part time paid posts include a manager, deputy manager, a training officer and an outreach worker.
Citizens Advice Mid Bedfordshire is run by the Trustee Board. Their job is to support the manager in the organisation of the bureau and to set goals to enable them to meet the aims and rules of the service. The Trustee Board is made up of local councillors, local people and representatives from business.
What type of enquiries do you deal with ?
Citizens Advice Mid Bedfordshire handles an average of 11,000 enquiries per year. We deal with a wide variety of issues including :
Debt – we provide a comprehensive money advice service
Employment – Advice on employment rights and enabling clients to exercise those rights
Consumer – Advising clients on their rights of redress against shops and traders, providing goods and services
Benefits – Benefit calculations, completing claims and helping with appeals
Housing – Problems include repossession, establishing the rights of tenants and landlords, homelessness