We provide free, confidential, independent and impartial advice.
Our trained Volunteers can help to resolve a wide range of problems including issues with debt, benefits, employment, relationships, housing and consumer matters. Our advice is free and confidential.
We operate a “Gateway interview” process where you will initially have a short discussion with an adviser who will obtain basic details about your enquiry or problem. Depending on the nature of your enquiry you may be:
- offered an appointment to see an adviser for further advice
- given a time that we will phone you to give advice
- sent information by post or referred to our website
- directed to another organisation that is better suited to help you
Telephone Advice is available during our Telephone Advice Times on 01525 402742 or 01525 841217
Face to Face
We also run drop-in sessions at Sandy Northcroft Health Centre and Stotfold Town Council. Opening times
We run gateway interviews at our Ampthill Office. Opening times
(We don’t provide drop in sessions at Biggleswade)
You can also request advice at any time by using our Online Advice Page
Free Private Family Law Half Hour Clinics
We have a partnership with Machins Solicitors LLP, who can provide legal advice covering all aspects of family law arising from a breakdown in marriage, co-habitation or same sex civil partnership relationships.
The advice can be in relation to children, finances, domestic abuse or the separation/divorce process itself.
Advice is also available in relation to Co-Habitation Agreements, Pre and Post Nuptial Agreements. Follow up appointments can be held locally by arrangement or at their offices in Luton, Hemel Hempstead or Berkhamsted.