Get Advice

We provide free, confidential, independent and impartial advice.

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Our trained Volunteers can help to resolve a wide range of problems including issues with debt, benefits, employment, relationships, housing and consumer matters. Our advice is free and confidential.

We operate a “Gateway interview” process where you will initially have a short discussion with an adviser who will obtain basic details about your enquiry or problem. Depending on the nature of your enquiry you may be:

  • offered an appointment to see an adviser for further advice
  • given a time that we will phone you to give advice
  • sent information by post or referred to our website
  • directed to another organisation that is better suited to help you

By Telephone

Telephone Advice is available during our Telephone Advice Times on 01525 402742 or 01525 841217

Face to Face

We also run drop-in sessions at Sandy Northcroft Health Centre, Stotfold Town Council and Lidlington Church Hall. Opening times

We run gateway interviews at our Ampthill Office. Opening times

(We don’t provide drop in sessions at Biggleswade)


You can also request advice at any time by using our Online Advice Page

Help to Claim Universal Credit

We can help you make a new claim for Universal Credit. You can get advice onlinevisit us  or call us on 0800 144 8 444 (8am to 6pm, Monday to Friday).

We have appointments available on a Wednesday at Ampthill and on Fridays at Biggleswade. We also offer a drop in service on a Tuesday afternoon at Biggleswade Job Centre.

Free Monthly Private Family Law Half Hour Clinics

We have a partnerships with two solicitors:

Machins Solicitors LLP at our Ampthill Office, who can provide legal advice covering all aspects of family law arising from a breakdown in marriage, co-habitation or same sex civil partnership relationships.

The advice can be in relation to children, finances, domestic abuse or the separation/divorce process itself.

Advice is also available in relation to Co-Habitation Agreements, Pre and Post Nuptial Agreements. Follow up appointments can be held locally by arrangement or at their offices in Luton, Hemel Hempstead or Berkhamsted.

Hunter and Uro Family Law Solicitors at our Biggleswade office,  giving practical legal advice for all matters of divorce and separation, matrimonial finances – including private businesses and pensions, together with all private law children issues, concerning disputes over contact, schooling selection and medical treatment.

Advice also deals with all other aspects of family law matters, including prenuptial agreements, separation agreements and disputes concerning cohabiting couples. Follow up appointments can be held locally by arrangement or at their offices at Colworth House, Colworth Park
Sharnbrook, MK44 1LQ.

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