Email Advice
The Citizens Advice website (previously known as Adviceguide) has online help on a wide variety of subjects and can be viewed by clicking here.
If you are unable to find the information you require on the Citizens Advice website then you can contact us by using the Enquiry Form below.
If your enquiry relates to Benefits please also read our Benefits Advice Page.
IMPORTANT INFORMATION
By using this form you agree to the Citizens Advice service keeping your details on file. If you disclose any special category data this will be retained also until we have a change to gather your explicit consent, including
- Race and ethnic origin
- Religious or philosophical beliefs
- Political opinions
- Trade union memberships
- Biometric data used to identify an individual
- Genetic data
- Health data
- Data related to sexual preferences, sex life, and/or sexual orientation
We aim to respond to your enquiry within 1-3 working days but cannot guarantee this and suggest that if your enquiry is URGENT then you should make that clear.
We will normally respond to the email address you provide on the form and cannot be responsible if any person other than yourself has access to that email account.
If you have given us permission to call you also, we are more likely to be able to get back in contact. Please note that we will call from a withheld number,
Although we aim to provide appropriate advice in our first response, on some occasions we may need to contact you a second time..
